Refund Policy

We want you to be successful in your AI journey. However, because our courses are digital products delivered instantly, we have a specific refund policy to ensure fairness to both our students and our creators.

1. Refund Eligibility Window

We offer a 7-day refund window from the date of purchase. To qualify for a refund, you must have consumed less than 20% of the course content. This is to prevent "serial downloading" where users watch the entire course and then request a refund.

2. What Qualifies for a Refund

• Technical Issues: If a persistent technical issue on our end prevents you from accessing the course.
• Duplicate Purchase: If you accidentally purchased the same course twice.
• Initial Content Gap: If the introductory modules are significantly different from what was advertised.

3. What Does NOT Qualify

• Change of Mind: If you decide you no longer want to learn AI after accessing significant content.
• Performance: Lack of individual effort or failure to implement the skills taught.
• Premium Source Code: See the specific clause below regarding source code access.

4. Premium Tier Special Note (Stonic AI Source Code)

Important: Our Premium tier includes downloadable source code for Stonic AI. Because digital code cannot be "returned" once accessed or downloaded, the Premium tier becomes non-refundable immediately once the source code modules have been accessed. By downloading the source code, you waive your right to a refund for the Premium upgrade.

5. The Refund Process

To request a refund, please follow these steps:

1. Send an email to Inventorusmancontact@gmail.com with your transaction proof and reason for the refund.
2. Our team will audit your course consumption metrics.
3. If approved, the refund will be processed within 7–14 business days.
4. Refunds will be sent via the original payment method (e.g., JazzCash, Bank Transfer).

6. Contact Support

If you have questions about your eligibility, please talk to us on WhatsApp before requesting a formal refund. We are often able to resolve access issues quickly without needing a refund.